Shipping & Handling Policy

At SPARKSPIRIT VENTURES PRIVATE LIMITED, we are committed to delivering every order safely, securely, and on time. We carefully package each product to ensure it reaches you in perfect condition.

Processing Time

• Orders are generally processed within 15 business days (Monday to Saturday).
• During high-demand periods, festive seasons, or courier delays, processing and delivery timelines may be extended.
• Customers will be informed in case of unexpected shipping delays.

Shipping Charges

• Free shipping is available on eligible orders based on purchase value and promotional offers.
• Shipping charges, if applicable, will be displayed during checkout.

Shipment Tracking

• Once your order is dispatched, a tracking number will be shared via email or SMS.
• Customers can track delivery status in real-time through the courier partner.

Delivery Locations

• Orders can only be delivered to valid residential or workplace addresses.
• Deliveries to public places such as hotels, restaurants, streets, hostels, or open public areas may not be accepted.
• If the recipient is unavailable, the courier partner may attempt delivery up to 3 times.
• Undelivered orders may be returned to our warehouse after failed attempts.

Important Information

• Delivery timelines are subject to courier partner policies and service areas.
• Incorrect or incomplete shipping addresses may result in delays or failed deliveries.
• Customers are requested to provide accurate contact details during checkout.
• SPARKSPIRIT VENTURES PRIVATE LIMITED reserves the right to modify this shipping policy without prior notice.

Payment Methods

• We accept all major VISA and MASTERCARD debit/credit cards.
• Secure online payments are processed through trusted payment gateways.
• All transactions are processed in INR (Indian Rupee).
• Applicable taxes and duties are included wherever required.